Dor | Support
How to get started with Dor
What kind of data does Dor provide?
Does Dor require Wi-Fi in my building?
Does Dor require any ethernet or power cables?
Can I track multiple locations at once in Dor?
Does Dor integrate with point-of-sale systems?
How Dor works
How accurate is Dor?
Is Dor really anonymous?
Does Dor use cameras?
What kind of batteries does Dor use?
How does the sensor work?
What’s the expected battery life of the sensor?
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How do I install Dor?
What does a correct installation look like on a door?
What comes in the box when I order Dor?
Does Dor require professional installation?
How do I activate my devices?
How do I log in to Dor?
Where can I find the Dor iOS or Android app?
How often is my store’s foot traffic data updated?
Can I export my data from Dor?
How do I connect my point of sale system to Dor?
Managing your account and team
How do I update a team member's location access?
How do I reset my password?
How do I invite new users to my team?
What’s the difference between administrator, manager and staff roles in Dor?
How do I change my account email?
What should I do if my payment was declined?
Using the API
Does Dor have an API?
Can I whitelist the getdor.com IP address in my firewall?
What is available via the API?
How do I get API access?
What should I do if my data doesn’t seem right?
Reconnecting your base station
Reconnecting your sensor
Conversion rate is higher or lower than expected
Counts look lower than expected
Counts look higher than expected
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Ready to drive your operations
with foot traffic analytics?
Copyright 2018, Dor Technologies, Inc.